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Exchange/Cancellation/Refund Policy


Any item(s) can be returned for a exchange or returned, if it qualifies under the following terms:

(1)The item(s) must be unworn and in unsoiled condition, complete with all attached tags, the original packaging and the receipt.

(2)Returned goods should be sent by recorded delivery as we are not liable for items lost in the post. Postage paid for returning goods for exchange are not refundable.

(3)You can cancel your order within 14 days of delivery.

Please do not return any goods for a Refund or Exchange unless you qualify under all the above terms and conditions, as we will be unable to process the refund.

You will have to pay for postage to return the item to us but we will not charge any extra to return the exchanged item to you.

Please allow up to 14 working days for your account to be credited with the refund from the day of cancellation/refund.

Please note that when you place your order you are accepting the above refund policy.







NORTH AMERICA & CANADA DELIVERIES

Deliveries to North America & Canada are charged at a flat rate of $0.01. Please note it can take up to 72 hours to verify your payment details with your bank before goods can be shipped. Deliveries will be sent by FED EX (at least 10 days), a signature will be required on arrival of goods.

NEXT WORKING DAY DELIVERIES

We can arrange certain stocked items to be shipped for a next day delivery at a cost of $34.99, please email contact@ecflava.com to ensure the item(s) you want to order are available for immediate delivery.
Last Updated: 27 Nov 2006 11:14:34 PST home  |  about  |  terms  |  contact
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